---
title: Create an involved parties record
description: Capture information about people associated with the ER case. Involved parties can be the complainant, subject of the allegation, a witness, or other \(undefined\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/hr-er-involved-parties.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using HR Service Delivery Employee Relations, Employee Relations, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Create an involved parties record

Capture information about people associated with the ER case. Involved parties can be the complainant, subject of the allegation, a witness, or other \(undefined\).

## Before you begin

Role required: sn\_hr\_er.case\_writer

## Procedure

1.  Navigate to the **Involved Parties** tab in Core UI.

    1.  Navigate to **All** > **Employee Relations** > **Cases**.

    2.  Select an ER case.

    3.  Scroll down to the related list and select the **Involved Parties** tab.

    4.  Select **New**.

2.  Navigate to the **Involved Parties** tab in Agent Workspace for HR Case Management.

    1.  Navigate to **All** > **HR Case Management** > **Agent Workspace for HR Case Management**.

    2.  Select the **Lists** icon \(\[Omitted image "agent-ws-hr-list-icon.png"\] Alt text: Lists icon\).

    3.  In the ER category, select an ER case.

    4.  Select the **Involved Parties** tab.

    5.  Select **New**.

3.  Fill in the form.

<table id="table_qnx_xhb_blb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

HR case

</td><td>

The HR employee relations case number from the case you selected.

</td></tr><tr><td>

Type

</td><td>

The type of involved party. Select:-   Complainant \(the person or group that makes a complaint\).
-   Subject of allegation
-   Witness
-   Other


</td></tr><tr><td>

Not in system

</td><td>

Option for indicating the involved party is not an employee of your company.**Note:** When you check this box, the Name field replaces the User field.

</td></tr><tr><td>

User

</td><td>

The person who is the involved party.Only appears when you don't check the **Not in system** box.

</td></tr><tr><td>

Name

</td><td>

The name of the involved party.Only appears when you check the **Not in system** box.

</td></tr></tbody>
</table>4.  Click **Submit** or **Save**.

    -   If you select **Save**, the **Interviews** and **Corrective Actions** tabs appear. For more information, see [Schedule an interview in Employee Relations using the legacy UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-er-interview.md).
    -   Use the **Corrective Actions** tab to create and associate a corrective action record with an involved party.
    -   If an allegation record is created, the Subject of Allegation is auto-populated from the Involved Parties record of type **Subject of Allegation**, provided that only one subject of allegation exists.