--- title: HR Predictive Intelligence Workbench administration description: With the sn\_piwb\_hr\_content.admin role, you can activate and configure the application to meet specific requirements. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/hr-piwb-administration.html release: australia product: HR Service Delivery classification: hr-service-delivery topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [HR Predictive Intelligence Workbench, Integration of HR Service Delivery with ServiceNow applications, HR Service Delivery, Employee Service Management] --- # HR Predictive Intelligence Workbench administration With the sn\_piwb\_hr\_content.admin role, you can activate and configure the application to meet specific requirements. - Configure Predictive Intelligence Workbench property settings, such as the minimum number of predictions for evaluating use cases that under perform and the minimum percentage of net automation to show an auto-trained model. - Create a Predictive Intelligence Workbench user group and assign users necessary roles to move through the model implementation process. - Configure notifications to alert Predictive Intelligence Workbench users via email when a new model is trained and ready for evaluation. - Create use case templates and make them available to your Predictive Intelligence Workbench users. - **[Activate HR Predictive Intelligence Workbench](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/activate-HRSD-WB.md)** You can activate the Predictive Intelligence Workbench HRSD content plugin \[com.sn\_piwb\_hrsd\_content\] if you have the admin role. - **[HR Predictive Intelligence Workbench notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-piwb-notifications.md)** HR Predictive Intelligence Workbench includes several email notifications that alert users throughout the use-case model implementation. - **[Create an HR Predictive Intelligence Workbench user group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-piwb-user-group.md)** Create an HR Predictive Intelligence Workbench user group and add users or roles to the group to receive email notifications when the use-case model training and testing phase are complete. **Parent Topic:**[HR Predictive Intelligence Workbench](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-predictive-intelligence-wb.md)