--- title: HR Service Delivery integration with Oracle Cloud HCM description: The ServiceNow HR Service Delivery integration with Oracle Cloud HCM application is built by Bristlecone, Inc. This integration enables you to pull data for departments, locations, positions, workers, and assignments from the Oracle HCM Cloud into the ServiceNow platform. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/integration-hr-oracle-hcm.html release: australia product: HR Service Delivery classification: hr-service-delivery topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management] --- # HR Service Delivery integration with Oracle Cloud HCM The ServiceNow® HR Service Delivery integration with Oracle Cloud HCM application is built by Bristlecone, Inc. This integration enables you to pull data for departments, locations, positions, workers, and assignments from the Oracle HCM Cloud into the ServiceNow® platform. ## Application setup First, you must activate the HR Service Delivery integration with Oracle Cloud HCM \[sn\_hr\_oracle\_hcm\] application, from the ServiceNow Store. This automatically activates the Oracle HCM Cloud spoke \[sn\_oracle\_hcm\_spoke\] and the Enterprise Service Management Integrations Framework \[sn\_hr\_integr\_fw\]. For next steps, see [Configuring HR Service Delivery integration with Oracle Cloud HCM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/configure-oracle-hcm.md). ## Request apps on the Store Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).
| [Configure \[Omitted image "bus-sdlc.svg"\] Alt text: Plan and configure your integration.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/configure-oracle-hcm.md) | [Use \[Omitted image "bus-agent-workspace-1.svg"\] Alt text: Work on integrating ServiceNow with Oracle HCM Cloud.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/using-hrsd-int-oracle-clud-hcm.md) | [Reference \[Omitted image "bus-learn.svg"\] Alt text: Get details about components like fields, tables, and properties.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/reference-hrsd-int-oracle-cloud-hcm.md) |