---
title: HR Multi Instance Integration
description: The ServiceNowHR Multi Instance Integration centralizes the delivery of HR services in a shared services model, enabling consumers and providers to connect their instances to securely build business workflows across the ServiceNow ecosystem.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/multi-instance-int.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [HR Service Delivery, Employee Service Management]
---

# HR Multi Instance Integration

The ServiceNow®HR Multi Instance Integration centralizes the delivery of HR services in a shared services model, enabling consumers and providers to connect their instances to securely build business workflows across the ServiceNow ecosystem.

## Get started

<table id="table_nyp_yyr_qbc" class="nav-card"><tbody><tr><td>

[Explore](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/explore-hr-multi-instance.md)\[Omitted image "bus-explore.svg"\] Alt text:Learn about HR Multi Instance Integration features

</td><td>

[Configure](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/config-hr-multi-instance.md)\[Omitted image "bus-sdlc.svg"\] Alt text:Plan and configure your implementation

</td></tr><tr><td>

[Use](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/using-hr-mii.md)\[Omitted image "bus-manage.svg"\] Alt text:Provide a frictionless experience that makes it easy to raise and fulfill HR requests while giving end users the convenience of working in their own instance.

</td><td>

[Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/reference-hr-multi-instance.md)\[Omitted image "bus-learn.svg"\] Alt text:Get details about component like fields, tables, and properties.

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Ask questions and explore other resources for HR Multi Instance Integration in the ServiceNow Community](https://www.servicenow.com/community/)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now)

## Additional resources

-   Learn more about what's new and changed, see the [HR Service Delivery release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/release-notes/hr-service-delivery-landing.md).
-   Log in to your ServiceNow® account and find additional information about implementing and deploying  features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
-   Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
-   Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
-   Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).