---
title: Configure a PIP lifecycle event
description: After a PIP request is initiated by a manager, a structured workflow \(a predefined lifecycle event\) auto-initiates tasks for a manager, an employee, and an ER agent.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/pip-act-admin.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configuring Employee Relations, Employee Relations, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Configure a PIP lifecycle event

After a PIP request is initiated by a manager, a structured workflow \(a predefined lifecycle event\) auto-initiates tasks for a manager, an employee, and an ER agent.

## Before you begin

-   Role required: admin
-   Install the Human Resources Scoped App: Employee Relations, and Enterprise Onboarding and Transitions plugins.
-   Activate the HR Taxonomy, and Document Templates applications from ServiceNow Store.

## Procedure

1.  Navigate to **All** > **Lifecycle Events** > **Administration** > **Manage Lifecycle Events**.

2.  Open the Performance Improvement plan \(PIP\) life cycle event with predefined activity sets and activities.

    \[Omitted image "pip-service.png"\] Alt text: Performance Improvement plan lifecycle event

3.  Configure the activity set and activities as per your business use case.