---
title: Available HR reports
description: Predefined HR reports are available in the HR Case Management Reports list.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/r\_AvailableReports.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Run Reports, HR Dashboards & Reports, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Available HR reports

Predefined HR reports are available in the **HR Case Management** > **Reports** list.

|Report name|Description|Displays|
|-----------|-----------|--------|
|Active HR Cases|Tabular view of all active cases.|Number, Type, Category, State, Short description, Opened by, Assignment group, Assigned to|
|Active HR Cases Pivot Table by Category|Pivot table view of all active cases.|Assigned to, Category|
|Active HR Onboarding IT Requests|Tabular view of onboarding tasks assigned to IT, for example, for computers and other office equipment.|Number, Priority, State, Short description, Assigned to, Location|
|Case Satisfaction Survey - 30 Days AVG|Bar chart showing the averages over 30 days of responses to the HR case satisfaction survey.|Average Actual Value, Metric|
|Cases Awaiting Approval|Count of unapproved HR cases or requests.|Number|
|HR Case SLAs by Assigned|Bar chart showing the number of overdue cases by the assigned user.|Count, User, State|
|HR Case SLAs by Elapsed Time Percentage|Bar chart showing the number of cases by the elapsed time percentage until the SLA is breached.|Count, Elapsed time percentage|
|HR Case Transfer Rate|Bar chart showing the number of reassignments for an HR agent by category for the last six months.|Number of reassignments, Category|
|HR Cases Opened Last Month by Category|Bar chart of cases raised over the last month by HR case category.|Category, Count, Month|
|HR Cases Opened This Month by Category|Bar chart of cases raised over the current month by HR case category.|Category, Count|
|My HR Cases by Category|Pie chart of cases assigned to you, where each slice represents an HR case category.|Category, Count|
|Open High Priority Cases|Count of active high priority HR cases|Number|
|Open Onboarding cases|Count of active onboarding cases|Number|
|SLA Breached|Count of HR cases with a breached SLA|Number|
|Unassigned HR Cases|List of HR cases not assigned to any user.|Number, Type, Category, State, Short description, Opened by, Assignment group, Assigned to|

**Parent Topic:**[Run Reports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/t_RunningHRReports.md)

**Related topics**  


[HR Administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_AdministerHRServiceManagement.md)