---
title: Initiate a PIP request
description: Initiate a PIP request for your employee. Have structured conversations with your employee on performance improvement, and have an agreed course of action with HR or the Employee Relations department.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/raise-pip.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Performance Improvement Plan \(PIP\) service, Using HR Service Delivery Employee Relations, Employee Relations, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Initiate a PIP request

Initiate a PIP request for your employee. Have structured conversations with your employee on performance improvement, and have an agreed course of action with HR or the Employee Relations department.

## Before you begin

-   Role required: admin
-   Install the Human Resources Scoped App: Employee Relations, and Enterprise Onboarding and Transitions plugins.
-   Activate the HR Taxonomy, and Document Templates applications from ServiceNow Store.

## Procedure

1.  Navigate to **All** > **Employee Center**.

2.  Click the **HR** topic.

3.  Select the **Employee Conduct** tile or the **Career Development** tile.

4.  Click the **Start a Performance Improvement Plan \(PIP\)** request.

5.  On the form, fill in the fields:

<table id="table_g5t_fng_pvb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Employee name

</td><td>

Employee for whom you are initiating the performance improvement plan.**Note:** You will be able to select an employee only if you are added as the manager in the HR profile of the employee.

</td></tr><tr><td>

PIP start date

</td><td>

Start date for initiating PIP tasks.

</td></tr><tr><td>

PIP end date

</td><td>

End date for completing PIP tasks.

</td></tr><tr><td>

Reason for PIP

</td><td>

Reason for initiating PIP for the employee.

</td></tr><tr><td>

Areas of improvement

</td><td>

Areas in which you want the employee to perform well.

</td></tr></tbody>
</table>6.  Click **Submit**.


## What to do next

A PIP case is created and assigned to an ER agent. The \(PIP\) life cycle event is triggered and tasks are auto-initiated for the manager, the employee, and an ER agent.