---
title: Submit a direct deposit query in HR Service Delivery Advanced Integration with Oracle HCM
description: Submit a query related to your direct deposits in the Oracle HCM system from a ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/submit-qc-ador.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [HR Service Delivery Advanced Integration with Oracle HCM, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---

# Submit a direct deposit query in HR Service Delivery Advanced Integration with Oracle HCM

Submit a query related to your direct deposits in the Oracle HCM system from a ServiceNow instance.

## Before you begin

Role required: none

You will not be able to see your direct deposit accounts and its details if your employee number and Person ID \(Correlation\_ID\) are missing in your HR profile.

## Procedure

1.  Navigate to **Employee Center** > **Catalog** > **Payroll** > **Direct Deposit Inquiry**.

2.  View details of all your direct deposit accounts.

3.  Select an account for which you want to submit the query.

4.  In **How can we help you with your current direct deposits?** field, type in your query.

5.  Click **Submit**.

    An HR case is created under the HR service, Direct Deposit Inquiry - Oracle HCM Cloud.