---
title: Assign an HR skill to a user
description: You can assign skills to HR users to facilitate the auto-assignment of HR cases and tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_AssignHRSkillsToUsers.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [HR skills management, Manage HR roles, HR Administration, Configure, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Assign an HR skill to a user

You can assign skills to HR users to facilitate the auto-assignment of HR cases and tasks.

## Before you begin

For more information about HR skills and the auto-assignment process, see [HR skills management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_HRSkillsManagement.md).

Role required: sn\_hr\_core.manager

## About this task

The following procedure describes how to assign HR skills in the Manage HR Skills module. If you want to define a parent and child hierarchy for HR skills, you must use the Skills application.

## Procedure

1.  Navigate to **All** > **HR Administration** > **Manage Roles** > **Manage HR Skills**.

    \[Omitted image "HRSkillsAssignment.png"\] Alt text: HR skills

    Skills appear on the left. Select a skill to see the assigned users on the right. The user cards indicate how many skills each employee is assigned. Skills with no assigned users are red in the skills list.

2.  Select a skill in the **All Skills** list to assign to users.

3.  Click **Assign/remove users**.

    The list of all users in the HR department appears on the right. Users assigned to the skill are highlighted in blue.

4.  To search for an HR user, type any information, such as name, location, or title, in the search box above the list of users.

    As you type, the list narrows to display user cards that contain those letters in any field.

5.  Perform any of the following actions.

    |Action|Description|
    |------|-----------|
    |**Assign a user**|Click the user card. It is then highlighted in blue.|
    |**Unassign a user**|Click the highlighted user card. Its highlight is removed.|

6.  Click **Save**.

7.  To assign other skills to a user, complete the following steps.

    1.  Select **All Users** in the list on the left and locate the user on the right.

    2.  Click the arrow next to **Skills: \#** in the user card.

    3.  Select the skills for the user, and click **Save**.

8.  To configure skills, perform any of the following actions.

    |Action|Description|
    |------|-----------|
    |**Add a skill**|Click **New Skill**, enter the skill name and description, and click **Submit**.|
    |**Edit a skill**|Click the pencil icon beside the skill name in the **HR Skills** list. Change the information and click **Submit**.|


**Parent Topic:**[HR skills management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_HRSkillsManagement.md)