---
title: Add or modify Life, AD&D insurance benefits
description: You can add or modify an insurance benefit for an employee using the HR Benefits module.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_CreateOrModifyInsuranceBenefit.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [HR Profile, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Add or modify Life, AD&D insurance benefits

You can add or modify an insurance benefit for an employee using the HR Benefits module.

## Before you begin

Role required: sn\_hr\_core.basic, or sn\_hr\_core.manager

## About this task

Employees can ask questions about insurance benefits and request to enroll in or modify an insurance plan by submitting a request through the HR Service Portal. An insurance benefits case is opened and can be viewed and managed.

## Procedure

1.  Navigate to **All** > **HR Profile** > **Life, AD&D Insurance Benefits**.

2.  Click **New** to open an insurance benefit record.

3.  Complete the form.

    \(The fields you see depend on how the form is configured and what fields are selected to display.\)

<table id="table_opj_hct_nv"><thead><tr><th>

Description

</th><th>

Field

</th></tr></thead><tbody><tr><td>

The name of the insurance plan. Click the **Lookup using list** icon and select the plan for the employee.

</td><td>

Plan

</td></tr><tr><td>

The user who requested enrollment. Click the **Lookup using list** icon and select the user.

</td><td>

Employee

</td></tr><tr><td>

The membership/enrollment ID number of the employee.

</td><td>

Plan ID

</td></tr><tr><td>

The life insurance company that provides the insurance benefit. Fills in when the plan is selected.

</td><td>

Provider

</td></tr><tr><td>

The type of insurance plan. Fills in when the plan is selected.

</td><td>

Plan type

</td></tr><tr><td>

Enter the coverage type of the plan. An example is Family Coverage or Individual Plan. Not all insurance plans have coverage type.

</td><td>

Coverage type

</td></tr><tr><td>

The period the insurance policy covers.

</td><td>

Term

</td></tr><tr><td>

Click the **Lookup using list** icon to search for and select contacts that are beneficiaries.

</td><td>

Beneficiaries

</td></tr><tr><td>

List of family members of the employee covered under the health benefit.

</td><td>

Who is covered

</td></tr><tr><td>

Date when the benefit is active for the employee and beneficiaries.

</td><td>

Start date

</td></tr><tr><td>

Date when the benefit is no longer active for the employee and beneficiaries.

</td><td>

End date

</td></tr><tr><td>

Dollar amount employer contributes to plan per paycheck.

</td><td>

Employer Contribution \(per paycheck\)

</td></tr><tr><td>

Dollar amount employer contributes to plan per year.

</td><td>

Employer Contribution \(per year\)

</td></tr><tr><td>

Dollar amount employee contributes to plan per paycheck.

</td><td>

Employee Contribution \(per paycheck\)

</td></tr><tr><td>

Dollar amount employee contributes to plan per year.

</td><td>

Employee Contribution \(per year\)

</td></tr></tbody>
</table>4.  Click **Submit**.

    The insurance benefit is listed in the **HR Insurance Benefits** list.

5.  To modify insurance benefit data, find the existing insurance benefit in the **HR Insurance Benefits** list.

    You can use the list search menu by typing the employee name and pressing Enter.

6.  Click the health benefit to open the form.

7.  Modify the form.

8.  Click **Update**.


**Parent Topic:**[HR Profile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_HRProfileRecords.md)