---
title: Add or modify departments
description: You can use departments to categorize users. Departments are assigned to an employee user profile, and are synchronized to the HR profile.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_ViewADepartment.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Managed lists, HR Administration, Configure, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Add or modify departments

You can use departments to categorize users. Departments are assigned to an employee user profile, and are synchronized to the HR profile.

## Before you begin

Role required: admin

## About this task

The base system provides various departments. You can create or edit existing departments and add users.

## Procedure

1.  Navigate to **All** > **HR Administration** > **Managed Lists** > **Departments**.

2.  Click a department name to view or edit details for that department.

3.  Click **New** to create a department.

4.  Fill in the fields, and click **Save** to stay on the **Departments** form.

    The **Users** tabs appear.

5.  Click **New** to create a new user associated with the department.

6.  Click **Save** to stay on the **Departments** form or Update to return to the **Departments** list.


**Parent Topic:**[Managed lists](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_ManagedLists.md)