---
title: Get team insights
description: Find data visualizations about your team, their service requests, journeys, and learnings.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/team-insights-mh.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Manager Hub, HR Service Delivery, Employee Service Management]
---

# Get team insights

Find data visualizations about your team, their service requests, journeys, and learnings.

## Before you begin

Role required: sn\_mh.manager\_hub\_user

## Procedure

1.  Navigate to **All** > **Employee Center**.

    The Employee Center portal opens.

2.  Navigate to **Your team** > **Team Insights**.

3.  In the **About the team** widget, view the skip level reports and direct reports of: Employees leaves \(Used and Unused PTO\), employees tenure in the organization, and the time spent by employees in their current roles.

4.  In the **Service and support** widget, view reports on type and number of requests raised by your team \(IT requests, HR requests except life cycle requests\), time taken to resolve the requests, requests open at an organization level, and requests that have been assigned to you and by you.

5.  In the **Employee journeys** widget, view skip level reports and direct reports of: Current status of your employee journeys \(risk or draft or in progress\) and journeys started this year.

    Get a breakdown of journeys by its type: Career growth or Onboarding.

    **Note:** This widget appears only when you install the Journey Designer application.

6.  In the **Understanding employee journeys** widget, click **Start a journey**.

    Using a template, you can tailor specific experience for your team members to help them with transitions, growth, personal, and career events.

    **Note:** This widget appears only when you install the Journey Designer application.