---
title: Measure the performance of the HR implementation
description: Use the HR Success Dashboard indicators to measure the performance of your HR implementation using different KPIs.View and monitor the HR Success Dashboard indicators to measure the performance of your HR implementation using different KPIs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/using-success-dashboard.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [HR Success Dashboard indicators, HR Service Delivery, Employee Service Management]
---

# Measure the performance of the HR implementation

Use the HR Success Dashboard indicators to measure the performance of your HR implementation using different KPIs.

For more information on how to share the Dashboard with your leadership, see [Share the Success Dashboard indicators](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/share-itsm-success-dashboard.md).

For more information on how to view the benchmark KPIs of the Success Dashboard indicators, see [Success Dashboard indicators benchmark](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/success-dashboard-benchmark.md).

## Monitor the KPIs of the HR implementation

View and monitor the HR Success Dashboard indicators to measure the performance of your HR implementation using different KPIs.

Access the aggregated KPI data in the HR Success Dashboard indicators. By navigating to **All>** > **Success Dashboard** > **Success Dashboard** if you have the sn\_sd.success\_dashboard\_admin, sn\_sd.success\_dashboard\_read, or sn\_sd.success\_dashboard\_details\_read role.

\[Omitted image "dashboard-perf-oview.png"\] Alt text: Success Dashboard indicators overview page.

You can monitor the data in **Monthly**, **Quarterly**, or **Yearly** time aggregations.

-   **Monthly**: Shows the data aggregated monthly. For counts, this data is the monthly sum of the daily values. For percentages, this data is the monthly average of the daily percentages.
-   **Quarterly**: Shows the data aggregated quarterly. For counts, this data is the quarterly sum of the daily values. For percentages, this data is the quarterly average of the daily percentages.
-   **Yearly**: Shows the data aggregated yearly. For counts, this data is the yearly sum of the daily values. For percentages, this data is the yearly average of the daily percentages.

Once the time aggregation is set, all the score-cards show the data for that period.

For more information on the dashboard components, see [HR Success Dashboard indicators components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/sdb-dasboard-overview.md).

For more information on the KPI definitions and formulas, see [HR Success Dashboard indicators KPI definitions and formulas](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/sd-formulae.md).