--- title: Journey Accelerator task template fields description: To make a task template, fill in the Journey Accelerator task template fields. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-accelerator/journey-accelerator-task-template.html release: australia product: Journey Accelerator classification: journey-accelerator topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Reference, Journey Accelerator, Employee Journey Management, HR Service Delivery, Employee Service Management] --- # Journey Accelerator task template fields To make a task template, fill in the Journey Accelerator task template fields.
| Field | Description |
|---|---|
| **Name** | Descriptive name for the activity that is associated with the task. |
| **Table** | Table that is used to track tasks and fields. Select the Journey Accelerator Task \[sn\_ja\_task\] table to enable access to the template fields. |
| **Template** | Template fields that appear only when a table is selected. Template fields are tracked in the Journey Accelerator Task \[sn\_ja\_task\] table. The following settings apply to the overall properties of the task: - **Mandatory**: Set to **true** to make the task required. Set to **false** to make the task optional. - **Type** - **Regular**: Standard to-do task template. - **Calendar**: Schedulable task. Creates to-do task linked to Microsoft Office 365 calendar event. |
| **Active** | Option that enables the task template when selected. Only active tasks are available for managers to use. |
| **Task short description** | Brief description of the task. This text appears to users from the Journey Accelerator plan. This field appears in the **Short description** field when you are managing tasks in stages. |
| **Task description** | Detailed description of the task. |
| **Parent plan table** | Higher-level table that associates an entry in the Journey Accelerator Task \[sn\_ja\_task\] with the table that tracks plans, Journey Accelerator Plan \[sn\_ja\_plan\]. Selecting the Journey Accelerator enables access to the plan-related fields. |
| **Assign to source** | User who is assigned the task:- Employee - Manager - Mentor **Note:** Initially, only the first mentor is assigned with to-do tasks in the list with multiple entries. Managers can reassign the to-do tasks to other mentors after the plan is created. |
| **Relative due date trigger** | Condition that is used to trigger when a task is assigned based on the publish date of the plan. This condition is evaluated with **Date offset type** and **Date offset type**.- **Created** - **End on** - **Start on** - **Updated** **Note:** Only use the **Start on** condition. **Start on** is selected by default. |
| **Date offset type** | Condition that is used to trigger when a task is assigned. This condition is evaluated with **Relative due date trigger** and **Number of offset days**.- **On** - **After** **Note:** The **After** condition is the default selection. We recommend that you use only the After condition. |
| **Number of offset days** | Condition that is used to trigger when a task is assigned. This condition is evaluated with **Relative due date trigger** and **Date offset type**.- **Days** - **Hours** **Note:** Only specify days, and keep hours set at 0 \(zero\). For example: If the `Relative Due Date Trigger = Start On`, `Date Offset type = After`, and `Number of offset days = 5 days`, the task is configured to trigger 5 days after the publish date of the plan. |