---
title: Create and manage plan configurations in Journey designer
description: Create and manage plan configurations that are based on a plan type. Plan configurations are customized for specific employee audiences.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/jny-create-manage-plan-configuration.html
release: australia
product: Journey Designer
classification: journey-designer
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure Journey designer features, Configure, Journey designer, Employee Journey Management, HR Service Delivery, Employee Service Management]
---

# Create and manage plan configurations in Journey designer

Create and manage plan configurations that are based on a plan type. Plan configurations are customized for specific employee audiences.

## Before you begin

-   A plan type must exist: [Create and manage plan types](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-create-manage-plans.md)
-   Journey designer v1
-   Role required: admin \[sn\_jny.admin\]

## Procedure

1.  Navigate to **All** > **Journey Designer** > **Manage Plan Configurations**.

2.  Select **New**, or open an existing plan configuration.

3.  On the form, fill in the fields.

<table id="table_uc1_z3s_stb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Title

</td><td>

Descriptive title so that managers can identify different plan configurations. For example, Sales Employee Plan Configuration.

</td></tr><tr><td>

Audience

</td><td>

A group of users. Select an audience so that you can control which specific groups of users can access the plans.**Note:** The plan configuration preview feature depends on whether the plan configuration owner has access to the selected **Audience type**. These **Audience types** are accessible to all plan configuration owners.

-   HR Profile
-   HR Criteria
-   Users
-   Users Criteria
-   Upload file


</td></tr><tr><td>

Active

</td><td>

Option that you can select to make the configuration available for use. **Note:** A plan cannot be active until it contains at least one stage.

</td></tr><tr><td>

Journey Accelerator plan type

</td><td>

Plan types. The top-level classification is used to identify different types.

</td></tr><tr><td>

Short description

</td><td>

Brief description of the plan.

</td></tr><tr><td>

Description

</td><td>

Detailed description of the plan.

</td></tr></tbody>
</table>4.  Select **Submit**.

5.  To add stages to the plan, do the following:
6.  Select the plan you just created.

7.  Select **New**.

    1.  Choose an available stage name.

    2.  Enter the stage order.

    3.  Select **Submit**.

    The **Active** option can now be enabled.

8.  Select **Update**.


**Parent Topic:**[Configure Journey designer features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-dsgnr-configuration.md)