---
title: Creating and managing audience-specific templates
description: Administrators can develop Journey Accelerator templates for customized plans with stages that include user tasks for different audiences.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/jny-creating-audience-specific-plans.html
release: australia
product: Journey Designer
classification: journey-designer
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure Journey designer features, Configure, Journey designer, Employee Journey Management, HR Service Delivery, Employee Service Management]
---

# Creating and managing audience-specific templates

Administrators can develop Journey Accelerator templates for customized plans with stages that include user tasks for different audiences.

-   **[Create and manage action plan task templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-create-manage-task-templates.md)**  
Create and manage the task templates that managers, mentors, and employees can use for their Journey designer plans. Use task templates to provide a consistent and streamlined experience for creating Journey designer plans.
-   **[Manage to-do templates created by managers in Journey designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-manager-todo-templates.md)**  
Modify and manage to-do task templates that managers create.

**Parent Topic:**[Configure Journey designer features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-dsgnr-configuration.md)