---
title: Review and approve plan configuration changes
description: Approvers receive approval tasks to track reviewing, approving, and rejecting changes to a plan configuration.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/jny-dsgnr-approval-requests.html
release: australia
product: Journey Designer
classification: journey-designer
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Journey designer plan configuration approvers, Plan configuration components, Use, Journey designer, Employee Journey Management, HR Service Delivery, Employee Service Management]
---

# Review and approve plan configuration changes

Approvers receive approval tasks to track reviewing, approving, and rejecting changes to a plan configuration.

## Before you begin

Role required: assigned as approver for a plan configuration

## About this task

-   **Approver**

    Plan configuration approvers are assigned to a plan configuration by a ServiceNow administrator. Approvers are responsible for reviewing changes that were made by a plan configuration owner. An approver can choose to accept or reject the changes.

-   **Owner \(or co-owner\)**

    Changes plan configuration, and publishes the changes which initiate the plan configuration approval workflow.


## Procedure

1.  From the Employee Center service portal, navigate to **Journeys** page.

2.  Select **My Tasks**.

    Find the **Approve Request** task that you want to approve or reject.

    An approval request looks similar to this example.

    ```
    Approve Request
    
    Sales Employee Plan Configuration (Demo)
    
    Due in 7 days
    ```

3.  Review the changes.

<table id="choicetable_r3s_wmc_dwb"><thead><tr><th align="left" id="d656014e114">

Options

</th><th align="left" id="d656014e117">

Description

</th></tr></thead><tbody><tr><td id="d656014e123">

**Approve or Reject changes**

</td><td>

-   **Approve**: Immediately publishes the changes.
-   **Reject**:


</td></tr><tr><td id="d656014e145">

**View comment added by the owner**

</td><td>

1.  Select the link to the plan configuration details.
2.  Select the **Activity** tab.
3.  Review the comments for any special instructions.
4.  Select **My Tasks** to go back to the approval task, and **Approve** or **Reject** add the reason you’re rejecting the changes.

**Note:** Approving the changes immediately publishes the changes.

5.  Select **Reject**.


</td></tr></tbody>
</table>    **Note:** The changes in the request need only one approval to be published. Make sure you understand all the changes to the plan configuration.

    The right pane includes the details of the approval. You can **Reject** or **Approve** the changes.


**Parent Topic:**[Journey designer plan configuration approvers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-dsgnr-config-plan-approvers.md)