--- title: Add and view attachments on a journey in Employee Works description: Upload, view, and download attachments on a journey or lifecycle event case from the Journey Details page in Employee Works. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/journey-attachments-ew.html release: australia product: Journey Designer classification: journey-designer topic_type: task last_updated: "2026-09-18" reading_time_minutes: 1 keywords: [attachments, Journey Details page, Employee Works] breadcrumb: [Journeys in EmployeeWorks Web App, AI in Journey designer, Journey designer, Employee Journey Management, HR Service Delivery, Employee Service Management] --- # Add and view attachments on a journey in Employee Works Upload, view, and download attachments on a journey or lifecycle event case from the Journey Details page in Employee Works. ## Before you begin Role required: sn\_jny.manager ## About this task The Journey Details page includes an Attachments tab. Attachments are shown for both journey records and standalone lifecycle event cases. ## Procedure 1. Open a journey or standalone lifecycle event case, and select the **Attachments** tab. 2. To add a file, select the upload control and choose a file. The file is added as an attachment to the journey or lifecycle event case record. 3. To open or download an attachment you're authorized to access, select it from the list. ## Result The attachment list refreshes after attachments are added or removed. Loading and error states are handled if an upload or download doesn't complete successfully.