---
title: Legal and Contract Operations
description: Legal and Contract Operations empowers organizations to accelerate the delivery of legal and contract services by transforming manual, unstructured processes into a seamless digital experience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/lco-landing.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Employee Service Management]
---

# Legal and Contract Operations

Legal and Contract Operations empowers organizations to accelerate the delivery of legal and contract services by transforming manual, unstructured processes into a seamless digital experience.

Through Legal Service Delivery \(LSD\) and Contract Management Pro \(CM Pro\) of Legal and Contract Operations, transform fragmented and manual legal and contract processes into efficient and structured workflow. By replacing fragmented, manual processes with centralized request handling, automated workflows, and intuitive self-service, empower teams to operate with greater speed, precision, and agility.

-   Legal Service Delivery provides a unified experience between the employees requesting legal support and the legal teams fulfilling them.
-   Contract Management Pro solution enables you to set up contract document templates, clauses, and clause variations, and to initiate contract, amendment and renewal requests. The solution uses AI to analyze contracts and extract metadata. It also supports e-signatures, wet signatures, and external storage systems.

## Get started

<table id="table_dhh_5nz_sgc" class="nav-card presentation"><tbody><tr><td>

[Contract Management Pro\[Omitted image "bus-contract.svg"\] Alt text:Streamline your contract lifecycle with Contract Management Pro — bringing CLM capabilities, intelligent automation, and seamless integration into your workflow.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-cmpro-landing-page.md)

</td><td>

[Legal Service Delivery\[Omitted image "bus-service-aware-cmdb.svg"\] Alt text:Learn how to automate or streamline routine legal requests to focus on higher value work.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/legal-management-overview.md)

</td></tr></tbody>
</table>## Helpful resources

Some ServiceNow resources that can provide you with helpful information are:

-   **\[Omitted image "dcx-icon-community.svg"\]ServiceNow Community**

    Connect with other Legal and Contract Operations users at [ServiceNow Community](https://www.servicenow.com/community/legal-service-delivery/ct-p/legal-service-delivery).

-   **\[Omitted image "dcx-icon-learning.svg"\] ServiceNow University**

    Access real-time courses, self-paced training, and career resources, such as [Legal Service Delivery \(LSD\) Essentials](https://learning.servicenow.com/lxp/en/legal-service-delivery/legal-service-delivery-lsd-essentials-tokyo?id=learning_course_prev&course_id=9dbcfc34974b8a10524eb3cf9153affb) and more, from [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow).