---
title: Legal Conflict of Interest
description: Legal Conflict of Interest enables you to manage the disclosure, approval, and registry of conflict of interest that might arise from employees having competing interests or loyalties. Employees can submit disclosures using the conversational interface of ServiceNow Otto in Virtual Agent or intake form available in the Employee Center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-conflict-of-interest/legal-conflict-of-interest-landing-page.html
release: australia
product: Legal Conflict of Interest
classification: legal-conflict-of-interest
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Legal Conflict of Interest

Legal Conflict of Interest enables you to manage the disclosure, approval, and registry of conflict of interest that might arise from employees having competing interests or loyalties. Employees can submit disclosures using the conversational interface of ServiceNow Otto in Virtual Agent or intake form available in the Employee Center.

<table id="table_iwv_lpv_klb" class="nav-card"><tbody><tr><td>

[Explore \[Omitted image "bus-explore.svg"\] Alt text: Learn about how employees, paralegal staff, and lawyers use Legal Conflict of Interest.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-conflict-of-interest/conflict-of-interest-overview.md)

</td><td>

[Configure \[Omitted image "bus-sdlc.svg"\] Alt text: Set up approver groups, flows, and notifications.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-conflict-of-interest/legal-coi-administration.md)

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[Submit COI request form Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-conflict-of-interest/submit-coi-disclosure-request.md)Use\[Omitted image "bus-agent-workspace-1.svg"\] Alt text:Use Legal Conflict of Interest

</td></tr><tr><td>

[Analytics and Reporting\[Omitted image "bus-performance-forecasting-2.svg"\] Alt text:Coordinate work and improve processes with preconfigured dashboards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/legalsd-content-pack.md)

</td><td>

[Reference \[Omitted image "bus-learn.svg"\] Alt text: Get details about components such as roles, tables, plugins, and store applications that are installed.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-conflict-of-interest/legal-coi-reference.md)

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</table>## Troubleshoot and get help

-   [Ask or answer questions in the Legal Service Delivery community forum](https://community.servicenow.com/community)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)