---
title: Reopen a legal hold matter
description: Reopen a closed legal hold matter when a legal hold is either revoked or newly issued in relation to the same closed legal matter.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-hold-notification/reopen-lg-hold-notifi-matter.html
release: australia
product: Legal Hold Notification
classification: legal-hold-notification
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Legal Hold Notification, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Reopen a legal hold matter

Reopen a closed legal hold matter when a legal hold is either revoked or newly issued in relation to the same closed legal matter.

## Before you begin

Role required: sn\_lg\_hold.legal\_hold\_fulfiller

## Procedure

1.  Navigate to **All** > **Legal Request** > **Legal Counsel Center**.

2.  Select the List icon \(\[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon\).

3.  In the **Default lists** tab, navigate to **Matters** > **All**

4.  Select the legal matter from the list.

5.  In the legal matter page, select **Reopen**.

6.  In the **Comments** field of the Response matter pop-up window, enter the reason to reopen the legal hold notification matter.

7.  Select **OK**.


## Result

The closed legal hold notification matter is reopened, and its state changes from Closed complete to Work in Progress.

**Parent Topic:**[Using Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/use-lg-hold-notif.md)