---
title: Submit a Legal Hold Notification matter
description: Create a Legal Hold Notification matter to initiate the process of preserving the data related to the legal hold when the legal hold is issued.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-hold-notification/submit-lg-hold-notif-matter.html
release: australia
product: Legal Hold Notification
classification: legal-hold-notification
topic_type: task
last_updated: "2026-05-19"
reading_time_minutes: 1
breadcrumb: [Use, Legal Hold Notification, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Submit a Legal Hold Notification matter

Create a Legal Hold Notification matter to initiate the process of preserving the data related to the legal hold when the legal hold is issued.

## Before you begin

If the Legal Counsel Center application hasn’t been previously installed, you must install it to start using Legal Hold Notification. For more information, see [Install Legal Counsel Center Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/install-legal-counsel-center-workspace.md).

Role required: sn\_lg\_hold.legal\_hold\_fulfiller or sn\_lg\_ops.legal\_fulfiller

## Procedure

1.  Access the Legal Hold Notification matter intake form through either the Employee Center or the Legal Counsel Center.

<table id="choicetable_gcx_sb4_qfc"><thead><tr><th align="left" id="d709966e96">

Option

</th><th align="left" id="d709966e99">

Description

</th></tr></thead><tbody><tr><td id="d709966e105">

**Using Employee Center \(sn\_lg\_hold.legal\_hold\_fulfiller\)**

</td><td>

1.  Navigate to **All** &gt; **Employee Center**.
2.  Navigate to **Help center** &gt; **Legal services**.
3.  In the **Ethics and compliance** category, select **Legal Hold Notification**.


</td></tr><tr><td id="d709966e153">

**Using Legal Counsel Center \(sn\_lg\_ops.legal\_fulfiller\)**

</td><td>

1.  Navigate to **List** &gt; **Matters** &gt; **All**
2.  Select **New**.
3.  In the **Request type** pop-up window, select **Legal Hold Notification**.
4.  Select **Submit**.


</td></tr></tbody>
</table>2.  On the Legal Hold Notification matter intake form, fill in the fields.

    **Note:** For a description of the field values, see [Legal hold notification matter intake form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/lg-hold-notif-form.md).

3.  Select **Submit**.


## Result

A **Legal Hold Matter** is created.

In the **Legal Hold Matter** page, under the **Tasks** tab, a task is created with the initial state set to **Draft**.

In the **Custodians** tab, the custodian details are added.

**Parent Topic:**[Using Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/use-lg-hold-notif.md)