---
title: Disable attorney client privilege for legal matter
description: Disable privileged and confidential status of a legal matter.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-matter-management/lmm-acp-disable.html
release: australia
product: Legal Matter Management
classification: legal-matter-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Work on a legal matter, Use, Legal Matter Management, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Disable attorney client privilege for legal matter

Disable privileged and confidential status of a legal matter.

## Before you begin

Role required: sn\_lg\_ops.legal\_fulfiller

## About this task

As a fulfiller or matter owner, you can disable attorney client privilege on a legal matter to remove privileged and confidential status. The remove action is available only when the matter is in the Assigned or Work in progress state. You can not change the Privileged and Confidential status of matters in Closed Complete, Closed Incomplete, or Cancelled states.

## Procedure

1.  Navigate to **All** > **Legal Request** > **Legal Counsel Center**.

2.  Click the list icon \(\[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon\).

3.  In the **Lists** tab, open a legal matter by selecting an option under **Matters**.

<table id="choicetable_qbl_2bj_gtb"><thead><tr><th align="left" id="d755830e102">

Option

</th><th align="left" id="d755830e105">

Steps

</th></tr></thead><tbody><tr><td id="d755830e111">

**As an assignee**

</td><td>

1.  Select the **Assigned to Me** option.
2.  Select a legal matter to work on.
3.  If the legal matter is newly assigned to you, select **Start** to start working on it.

The state of the legal matter updates to Work in Progress.

</td></tr><tr><td id="d755830e140">

**As a collaborator**

</td><td>

1.  Select the **Collaborations** option.
2.  Select a legal matter to work on.


</td></tr></tbody>
</table>4.  Disable Privileged and Confidential status.

    1.  Click the More actions icon \(\[Omitted image "more-actions-move-schedule.png"\] Alt text: More actions icon\).

    2.  Select **Remove Privileged and Confidential**.

        \[Omitted image "lmm-disable-acp.png"\] Alt text: Disable privileged and confidential

    3.  In the confirmation modal enter work notes and select **Disable**.


## Result

-   The Privileged and Confidential status is removed.
-   The assignment group permission is retained as it was before removing the privileged and confidential status.
-   Privileged and Confidential field in the secondary header is changed to Disabled.
-   In the Privileged Document Access tab, the document permissions is reset to Public.
-   Stakeholders are notified of the change.

**Parent Topic:**[Work on a legal matter]()