---
title: Outside counsel engagement notifications
description: Notifications are reminders that are created using email templates and sent for outside counsel engagement workflow. Use the notifications received to work on the outside counsel request, tasks and resolve errors.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-matter-management/lmm-lt-notifications.html
release: australia
product: Legal Matter Management
classification: legal-matter-management
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Legal Matter Management, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Outside counsel engagement notifications

Notifications are reminders that are created using email templates and sent for outside counsel engagement workflow. Use the notifications received to work on the outside counsel request, tasks and resolve errors.

<table id="table_jzn_bdr_xyb"><thead><tr><th>

Name

</th><th>

Recipient

</th><th>

Tile

</th></tr></thead><tbody><tr><td>

Outside Counsel Engagement - Initiated

</td><td>

Practice Area Leads

</td><td>

Outside Counsel Engagement &lt;OCEXXXXXX1&gt; needs your approval

</td></tr><tr><td>

Outside Counsel Engagement - Approved

</td><td>

-   Requested For
-   Legal Matter Owner if different than the Requested For

</td><td>

Your request was approved

</td></tr><tr><td>

Outside Counsel Engagement - Rejected

</td><td>

-   Requested For
-   Legal Matter Owner if different than the Requested For

</td><td>

Your request was rejected

</td></tr><tr><td>

OCE integration with Legal Tracker

</td><td>

-   Requested For
-   Legal Matter Owner if different than the Requested For
-   Practice Area Leads

</td><td>

Successfully created matter for &lt;OCERXXXX1&gt; in Legal Tracker

</td></tr><tr><td>

OCE Legal Tracker - Error

</td><td>

-   Requested For
-   Legal Matter Owner if different than the Requested For

</td><td>

Failed to create matter for &lt;OCERXXXX1&gt; in the Legal Tracker

</td></tr><tr><td>

OCE - Approver not found

</td><td>

-   Legal Administrator
-   Matter Owner

</td><td>

Outside Counsel Engagement &lt;OCEXXXXXX1&gt; - Initiate approval process failed

</td></tr></tbody>
</table>**Parent Topic:**[Legal Matter Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-matter-management/legal-matter-management-reference.md)