--- title: Using Legal Matter Management description: Create or promote legal matter to complete legal requests that need cross-departmental tasking and a workflow with a mechanism to store supporting documents and track important milestones. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-matter-management/lmm-use-landing.html release: australia product: Legal Matter Management classification: legal-matter-management topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Legal Matter Management, Legal Service Delivery, Legal and Contract Operations, Employee Service Management] --- # Using Legal Matter Management Create or promote legal matter to complete legal requests that need cross-departmental tasking and a workflow with a mechanism to store supporting documents and track important milestones. ## Overview of using Legal Matter Management To submit and track legal matters refer to the following tasks. - **[Assign a legal matter to a legal group user](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-matter-management/assign-legal-matter.md)** Assign a legal matter to yourself or to someone in the assignment group to start working on the matter. - **[Work on a legal matter]()** As a matter owner, work on a legal matter assigned to you to resolve issues or answer queries. **Parent Topic:**[Legal Matter Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-matter-management/legal-matter-management-landing-page.md)