--- title: Approve or reject a legal request or its attachment description: Review a legal request or attachment and approve or reject it. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-request-management/approve-reject-legal-request-attach.html release: australia product: Legal Request Management classification: legal-request-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Work on a legal request, Managing legal requests, Use, Legal Request Management, Legal Service Delivery, Legal and Contract Operations, Employee Service Management] --- # Approve or reject a legal request or its attachment Review a legal request or attachment and approve or reject it. ## Before you begin You must have received an email notification with a link to the legal item for approval. Role required: approver\_user and legal\_user ## Procedure 1. Open the approval record from the email notification, Legal Counsel Center, Self-Service, or Employee Center portal.
Options Steps
**From the email notification** Click the link in the email to open the record that needs approval.
**From Legal Counsel Center** **Note:** The request\_fulfiller role is required to access Legal Counsel Center. 1. Navigate to **All** > **Legal Request** > **Legal Counsel Center**. 2. Click the list icon \(\[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon\). 3. In the **Lists** tab, under **My Work**, click **Items Pending Approval**. 4. In the Items Pending Approval list, click a record to open for approval.
**From Self-Service** 1. Navigate to **All** > **Self-Service** > **My Approvals**. 2. In the My Approvals list, click a record to open for approval.
**From Employee Center** 1. In the Employee Center portal, on the menu bar, click the **My Tasks**. 2. In the My To-dos list, click a record under the **Open** tab to open for approval.
2. Review the record and either approve or reject: - To approve the record, click **Approve**. - To reject the record, enter comments for rejection in the **Comments** field and click **Reject**. ## Result The following table shows the result of approve and reject actions on the approval record.
Approve Reject
- The approval record's state updates from Requested to Approved. If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required. **Note:** If the approval was for an attachment of a legal request, the attachment cannot be deleted from the legal request. - Any approver who isn’t added to **Watch list** in the legal request would lose access to the approved item. - The approval record's state updates from Requested to Rejected. If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required. - The rejection comments posted by the approver is added to the legal request's Activities section. - Any approver who isn’t added to **Watch list** in the legal request would lose access to the approved item.
- Any approver who isn’t added to **Watch list** in the legal request would lose access to the approved item. - Request fulfiller and collaborators get an email notification about the approval or rejection. **Parent Topic:**[Work on a legal request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-request-management/work-on-legal-request.md)