---
title: Configure variables for AI summarization
description: Configure the variables of the practice areas that you want to be considered as inputs for legal request or matter summarization by using the AI.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-request-management/configure-variables-for-now-assist-summarization.html
release: australia
product: Legal Request Management
classification: legal-request-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
keywords: [Now Assist, ServiceNow Otto, generative AI]
breadcrumb: [Customize summarization skill, Configure AI capabilities for LSD, Configure, Legal Request Management, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Configure variables for AI summarization

Configure the variables of the practice areas that you want to be considered as inputs for legal request or matter summarization by using the AI.

## Before you begin

Role required: admin or sn\_lg\_ops.legal\_admin

## Procedure

1.  Navigate to **All** > **Legal Administration** > **Practice Areas**.

2.  Select the practice area, such as Contracts, Ethics, or Compliance, that you want to add the variables to.

3.  On the **Intake Forms** tab, select and open the record.

4.  In the information message at the top of the page, select the link **here** to edit the intake form record.

5.  Unlock and select the variables by selecting the variables for summarization \(\[Omitted image "lock.png"\] Alt text: Lock icon.\) icon.

    **Note:** Only single-row variables that aren’t mapped to a field are visible.

6.  Add a single variable or multiple variables to an intake form of the practice area.

<table id="choicetable_f5z_wwd_w2c"><thead><tr><th align="left" id="d232234e129">

Option

</th><th align="left" id="d232234e132">

Steps

</th></tr></thead><tbody><tr><td id="d232234e138">

**Add a single variable**

</td><td>

1.  Open the list of variables by selecting the Lookup using list icon \(\[Omitted image "magnify-glass-outline-icon.png"\] Alt text: Lookup using list icon\).
2.  Find the variable by using the search bar or scrolling.
3.  Select the variable to add.


</td></tr><tr><td id="d232234e165">

**Add multiple variables**

</td><td>

1.  Open the Edit Members window by selecting the Add/Remove multiple icon \(\[Omitted image "add-multiple-icon.png"\] Alt text: Add/Remove multiple icon.\) icon.
2.  In the Available Variables list, use the search bar or scroll to find and select the required variables.
3.  Move the variables to the Selected Variable list by selecting the right arrow icon \( \[Omitted image "right-arrow-icon.png"\] Alt text: Right arrow icon.\).
4.  If you want to remove a variable, select it from the Selected Variables list and select the left arrow icon \(\[Omitted image "left-arrow-icon.png"\] Alt text: Left arrow icon.\).
5.  Apply the selected variables by selecting **Save**.
6.  If you don’t want to save changes, select **Cancel**.


</td></tr></tbody>
</table>7.  Lock the selected variables by selecting the unlock key icon \[Omitted image "unlock-icon.png"\] Alt text: Unlock key icon.\).

8.  Select **Update**.


## Result

All the selected variables are added to the intake form of the practice area.

## What to do next

You can add variables to the intake forms of other practice areas by repeating the steps in this procedure.

To summarize a legal request or legal matter, see [Summarize a legal request or matter by using ServiceNow Otto for Legal Service Delivery \(LSD\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-request-management/now-assist-lsd-summarize-case.md).

**Parent Topic:**[Customize a summarization skill in ServiceNow Otto for Legal Service Delivery \(LSD\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-request-management/now-assist-lsd-customize-skill.md)