---
title: Update a submitted legal request
description: Update request details, add comments, or upload documents in a legal request you submitted while it is still in the New or Assigned state. You can cancel a submitted request irrespective of its state.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-request-management/update-legal-request.html
release: australia
product: Legal Request Management
classification: legal-request-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Use, Legal Request Management, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Update a submitted legal request

Update request details, add comments, or upload documents in a legal request you submitted while it is still in the New or Assigned state. You can cancel a submitted request irrespective of its state.

## Before you begin

Role required: sn\_lg\_ops.legal\_user

## Procedure

1.  Navigate to **All** > **Employee Center**.

    **Note:** If you’re using Legal Service Portal, open a request by navigating to the Legal Service Portal and selecting **My Requests** > **View all requests** from the header.

2.  Select **My Requests** from the header.

3.  Select the legal request from the list.

4.  On the Standard Ticket page, review and edit the request details, manage attachments, or cancel the request.

<table id="choicetable_pdc_mqj_znb"><thead><tr><th align="left" id="d761291e102">

Action

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Steps

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**Modify the request details**

</td><td>

**Note:** This option is available only if the request is in the New state.

 1.  From the Actions menu, select **Edit Request**.
2.  In the Variables form, modify the request details.
3.  Click **Save**.
4.  Click **Back** to return to the Standard Ticket page.
The legal request is updated with the new information. The changes appear as comments in the Additional Comments section of the request.

</td></tr><tr><td id="d761291e147">

**Cancel the request**

</td><td>

1.  From the Actions menu, select **Cancel Request**.
2.  In the Confirm request cancellation dialog box, provide the reason for the cancellation in the **Comments** field and click **Confirm Cancellation**.

The request is canceled and the cancellation comments appear in the Additional Comments section of the request.

Any associated active flows are terminated. Any pending approval record is also canceled and a comment is posted in the Additional Comments section of the approval record.

</td></tr></tbody>
</table>5.  In the **Activity** tab, provide comments or more information about your request for the request fulfiller.

6.  Manage documents supporting your request.

<table id="choicetable_dtv_1j4_gtb"><thead><tr><th align="left" id="d761291e198">

Option

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Steps

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**If the Attachments tab is visible**

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-   To upload a new document, select the add attachment icon \(\[Omitted image "add-attachment-icon.png"\] Alt text: Add attachment icon.\) and select a file.
-   To rename an attached file, select the edit file name icon \(\[Omitted image "rename-icon.png"\] Alt text: Edit file name icon.\) and update the file name.
-   To remove an attached file, select the delete icon \(\[Omitted image "delete-icon.png"\] Alt text: Delete icon.\).


</td></tr><tr><td id="d761291e246">

**If the Documents tab is visible**

</td><td>

-   To upload a new document, select **Attach** and select a file.

A link to the document is listed in the **External URL** column of the documents list.

-   To remove an attached file, select **Delete**. In the Delete document dialog box, select a document from the list, and then select **Delete**.


</td></tr></tbody>
</table>7.  In the **Approvals** tab, view the approval details associated with the legal request.

    **Note:** The **Approvals** tab appears only when the legal request or its attachment has approval records.

8.  In the **Legal Matters** tab, view any legal matter associated with the legal request.

    **Note:** The **Legal Matters** tab appears only when the legal request is associated with a legal matter, and you have permission to view legal matters.


**Parent Topic:**[Using Legal Request Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-request-management/submitting-legal-request.md)