---
title: Analytics and Reporting Solutions for Legal Service Delivery
description: Analytics and Reporting Solutions contain prepackaged Performance Analytics content for use with other ServiceNow AI Platform products. This Analytics and Reporting Solution enables data-driven decision making through insights and trends derived from legal services and operations data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-service-delivery/legalsd-content-pack.html
release: australia
product: Legal Service Delivery
classification: legal-service-delivery
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Analytics and Reporting Solutions for Legal Service Delivery

Analytics and Reporting Solutions contain prepackaged Performance Analytics content for use with other ServiceNow AI Platform products. This Analytics and Reporting Solution enables data-driven decision making through insights and trends derived from legal services and operations data.

## Required roles

The following roles and tasks are associated with this Solution:

-   ServiceNow AI Platform administrator \(admin\): Install and activate this Analytics and Reporting Solution and make any necessary changes to system properties.
-   Performance Analytics administrator \(pa\_admin\): Review the indicators, breakdowns, widgets, and dashboards. Set up and start data collection. Share the dashboards with appropriate stakeholders.

The Next Experience user interface \(UI\) Legal Executive Dashboard is available and can be accessed from **Workspaces** > **Platform Analytics Workspace** > **Dashboards** > **All** > **Legal Executive Dashboard**.

-   **[Activate the Analytics and Reporting Solution for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/legalsd-install.md)**  
Activate the content pack ServiceNow Store application for the Analytics and Reporting Solution.
-   **[Legal Executive dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/legal-executive-dashboard.md)**  
With the Legal Executive dashboard, you can get an insight into how your team and business are performing for resolving Legal service requests.
-   **[Legal Operations dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/legal-operations-dashboard.md)**  
The Legal Operations dashboard provides comprehensive reports to the legal department. The dashboard uses Performance Analytics to provide reports and metrics on legal requests and legal matters.

**Parent Topic:**[Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/legal-management-overview.md)