---
title: Use Predictive Intelligence for Legal Service Delivery
description: Use the Predictive Intelligence solution to predict and auto populate or view the suggestions for sub-category and assignment group.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-service-delivery/lsd-PI-use-landing.html
release: australia
product: Legal Service Delivery
classification: legal-service-delivery
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Predictive intelligence for Legal Service Delivery, Integration with ServiceNow applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Use Predictive Intelligence for Legal Service Delivery

Use the Predictive Intelligence solution to predict and auto populate or view the suggestions for sub-category and assignment group.

Legal requests can be automatically assigned using assignment rules, Advanced Work Assignment or Predictive Intelligence. For more information, see [Assigning legal request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-request-management/lsd-lr-assignment-landing.md).

-   **[Use Predictive Intelligence for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-pi-use-legal-request.md)**  
Use the Predictive Intelligence solution to predict and auto populate or view the suggestions for sub-category and assignment group.

**Parent Topic:**[Predictive intelligence for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-predictive-intelligence-landing.md)