---
title: Manage attachments from Microsoft Outlook Add-In for Legal Service Delivery
description: As a legal request fulfiller, add or delete documents in the legal request and matters from Microsoft Outlook Add-In for Legal Service Delivery.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-service-delivery/lsd-outlook-addin-add-delete-doc.html
release: australia
product: Legal Service Delivery
classification: legal-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use Microsoft Outlook Add-In for Legal Service Delivery, Microsoft Outlook Add-In for Legal Service Delivery, Integration with Third-party applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Manage attachments from Microsoft Outlook Add-In for Legal Service Delivery

As a legal request fulfiller, add or delete documents in the legal request and matters from Microsoft Outlook Add-In for Legal Service Delivery.

## Before you begin

Ensure you have installed and configured Microsoft Outlook Add-In for Legal Service Delivery. For more information, see [Configure Microsoft Outlook Add-In for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-outlook-addin-configure.md)

Role required: sn\_lg\_ops.request\_fulfiller or sn\_lg\_matter.matter\_fulfiller

## Procedure

1.  Sign in to Microsoft Outlook Add-In for Legal Service Delivery.

    For more information, see [Sign in to Microsoft Outlook Add-In for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-outlook-addin-login.md).

2.  Add attachment to the legal request

    1.  In the search box enter at least two characters to search by Number, Short description, and Requested for

    2.  Select the legal request or matter.

        Legal request or matterdetails are displayed.

    3.  Select Add attachments icon \(\[Omitted image "icon-add-attachment.png"\] Alt text: Add attachments icon\)

        For legal matter, select the artifact from the Artifact section and then select Add attachments icon \(\[Omitted image "icon-add-attachment.png"\] Alt text: Add attachments icon\)

<table id="choicetable_tly_21d_xbc"><thead><tr><th align="left" id="d703114e150">

Method

</th><th align="left" id="d703114e153">

Steps

</th></tr></thead><tbody><tr><td id="d703114e159">

**Add file from the system**

</td><td>

1.  Select **Choose a file**.
2.  Select the document.
3.  Select **Open**


</td></tr><tr><td id="d703114e185">

**Drag and drop file from the email**

</td><td>

1.  Select the document from the attachment.
2.  Drag and drop the file into the add attachment pop-up.


</td></tr></tbody>
</table>3.  Delete attachment from the legal request

    1.  In the search box enter at least two characters to search by Number, Short description, and Requested for

    2.  Select the legal request or matter.

        Legal request or matterdetails are displayed.

    3.  Select Delete icon\[Omitted image "delete-icon.png"\] Alt text: Delete icon.

        For legal matter, select the artifact from the Artifact section and then select Delete icon \(\[Omitted image "delete-icon.png"\] Alt text: Delete icon\).

    4.  Select **Ok** on the confirmation screen.

        The document is deleted from the legal request.


**Parent Topic:**[Use Microsoft Outlook Add-In for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-outlook-addin-use.md)