---
title: Microsoft Outlook Add-In for Legal Service Delivery
description: The ServiceNow Microsoft Outlook Add-In for Legal Service Delivery enables you to submit legal requests and matters from within Microsoft Outlook. You can receive requests or information over email. Use the add-in to submit legal requests or matters without having to log in to the instance. For adding attachments, just drag and drop emails, email attachments or attach files from your system.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-service-delivery/lsd-outlook-addin-landing.html
release: australia
product: Legal Service Delivery
classification: legal-service-delivery
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Integration with Third-party applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Microsoft Outlook Add-In for Legal Service Delivery

The ServiceNow® Microsoft Outlook Add-In for Legal Service Delivery enables you to submit legal requests and matters from within Microsoft Outlook. You can receive requests or information over email. Use the add-in to submit legal requests or matters without having to log in to the instance. For adding attachments, just drag and drop emails, email attachments or attach files from your system.

## Get started

<table id="table_p5b_vh5_vbc" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about Microsoft Outlook Add-In for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-outlook-addin-explore.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Install and configure Microsoft Outlook Add-In for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-outlook-addin-configure.md)

</td></tr><tr><td>

[Use\[Omitted image "bus-agent-workspace-1.svg"\] Alt text:Use Microsoft Outlook Add-In for Legal Service Delivery to submit legal requests and matters from within Microsoft Outlook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-outlook-addin-use.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get details about components such as roles, tables, plugins, and store applications that are installed.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-outlook-addin-refrence.md)

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Ask questions and explore other resources for Legal Request Management in the ServiceNow Community](https://www.servicenow.com/community/)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now)