---
title: Internal review overview
description: Get your content reviewed by internal teams who have the expertise you need.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-service-delivery/snlc-expert-review.html
release: australia
product: Legal Service Delivery
classification: legal-service-delivery
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Use, Contract Management Pro for Legal Service Delivery, Integration with ServiceNow applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Internal review overview

Get your content reviewed by internal teams who have the expertise you need.

A workflow for getting content reviewed by internal teams might progress as follows:

1.  For non-disclosure agreements, legal user submits a change request to the fulfiller for the content that needs internal review.

    **Note:** For third-party contract review requests, the contract user cannot create a change request. Instead, the contract fulfiller creates a task for internal review.

2.  The contract fulfiller submits a review task when contract request is in Work in progress or Awaiting review State.
3.  The contract reviewer or the manager assigns the review task.
4.  The assigned contract reviewer starts working on the contract document.
5.  If the information is incomplete, the contract reviewer requests more information from the contract fulfiller.
6.  If a request for more information was submitted, the contract fulfiller shares the information.
7.  The contract reviewer reviews the document, accept, reject, or proposes edits, and adds comments.
8.  The contract reviewer completes the review and shares the updated contract document if available.
9.  The contract fulfiller receives updated document and makes the necessary changes based on the feedback.
    -   For internal storage - If any changes are required, a new document version is created after finalizing the document.
    -   For external storage - Reviewers collaborate on the contract document revision online in real time. Once the review is complete, the fulfiller can finalize the contract document that is available online or create a new offline version with the changes.

The contract request remains in the Awaiting review State until a review task is active.

-   **[Request an internal review](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/snlc-add-review-task.md)**  
Initiate a review task for review of the contract document by subject matter experts.
-   **[Work on internal review task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/snlc-work-int-review-doc.md)**  
As a contract reviewer, review and provide feedback on contract documents
-   **[Share requested information for internal review](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/snlc-send-info-reviewtask.md)**  
As a contract fulfiller, share information requested by the reviewer to proceed with the contract document review.
-   **[Cancel a review task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/snlc-close-int-review-task.md)**  
As a contract fulfiller, cancel a review task irrespective of its state.

**Parent Topic:**[Use Contract Management Pro for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/snlc-use-sn-legal-cont-landing.md)

**Related topics**  


[Non-disclosure agreement requests]()

[Third-party contract review requests]()

[Contract amendments]()

[Contract renewals]()

[Linking parent-child contracts]()

[Signature workflow for a request]()

[Cancel a legal request]()

[View and download a signed contract document]()

[Manage Contract Management Pro for Legal Service Delivery]()