---
title: Work on a legal contract request
description: As a member of the legal contracts support team, review and revise a contract document as per the requested changes. Upload the revised document to the request and send the document to the requester from within the request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-simple-contracts/work-on-legal-contract-request.html
release: australia
product: Legal Simple Contracts
classification: legal-simple-contracts
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Non-disclosure agreement requests in Legal Simple Contracts, Requests, Legal Simple Contracts, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Work on a legal contract request

As a member of the legal contracts support team, review and revise a contract document as per the requested changes. Upload the revised document to the request and send the document to the requester from within the request.

## Before you begin

The practice area lead or group manager should have assigned you the request. If not, you can open the request to [assign it to yourself or someone in the group]().

Role required: sn\_lg\_ops.legal\_fulfiller

## About this task

As a collaborator added to a request, you can access and work on the request just as assignees can. However, you can't modify the **Assigned to** and **Assignment group** fields.

**Note:** During times when you're unavailable, you can [delegate your legal duties to other users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-request-management/legal-services-delegation.md).

## Procedure

1.  Navigate to **All** > **Legal Request** > **Legal Counsel Center**.

2.  Click the list icon \(\[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon\).

3.  In the **Lists** tab, open a legal request by selecting an option under **Legal Requests**.

<table id="choicetable_jhj_kb3_gtb"><thead><tr><th align="left" id="d375188e120">

Option

</th><th align="left" id="d375188e123">

Steps

</th></tr></thead><tbody><tr><td id="d375188e129">

**As an assignee**

</td><td>

1.  Select the **Assigned to Me** option.
2.  Select a request to work on.
3.  If the request is newly assigned to you, select **Start Work** to start working on the request.

The state of the legal request is Work in progress and the document is Legal review.

</td></tr><tr><td id="d375188e158">

**As a collaborator**

</td><td>

1.  Select the **Collaborations** option.
2.  Select a request to work on.


</td></tr></tbody>
</table>4.  If you need help from other fulfillers to work on the legal request, add them in the **Collaborators** field.

    **Note:** Users with the sn\_lg\_contracts.contracts\_fulfiller role are listed in the **Collaborators** field.

    The collaborators are notified via email that they have been added as collaborators to a legal request.

5.  [Initiate an ad hoc approval for a legal request or its attachment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-request-management/initiate-approval-legal-request.md) for the legal request or its attachments when an approval is required from other stakeholders.

6.  In the **Signatories** tab, review the signatories for the contract document and their status.

7.  In the Activity section, review the changes requested by the requester and make necessary changes in the contract document.

    For the contract documents is in DOCX format,

    -   When external storage is configured, you can edit and save the document revision directly from the external storage.
    -   When internal storage is configured, download the contract document, edit, save it and upload it using Create revision option.
8.  Upload the revised contract document.

    1.  In the **Document Revisions** tab, click **Create Revision**.

    2.  In the Upload Revision dialog box, click the **Attach File** link and upload the revised document.

    3.  Add work notes to provide any information on the attached document.

    4.  If the attached file is the final revision and is ready to be sent to the requester for review and confirmation, select the **Mark as ready** check box.

    5.  Click **Upload**.

    The attached document is added to the request. The revision number of the latest document is one higher than the previous document revision number. The document is listed in the **Document Revisions** tab.

9.  Click **Send Document** to send the contract document that is marked as ready to the requester.


## Result

The updated document is sent to the requester for the review. The document status updates to Document Ready.

**Parent Topic:**[Non-disclosure agreement requests in Legal Simple Contracts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-simple-contracts/legal-request-nda.md)