--- title: Configuring mentoring description: Configuring Mentoring. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/mentoring/configuring-mentoring-egd.html release: australia product: Mentoring classification: mentoring topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Mentoring, Growth Experiences, HR Service Delivery, Employee Service Management] --- # Configuring mentoring Configuring Mentoring. ## Before you begin Install dependent plugins and apps for Mentoring. Role required: sn\_ecn.mentoring\_admin ## About this task When an administrator installs the Mentoring app from the ServiceNow store, it integrates learning, skills identification, aspirations, and planning for a personal career growth and development plan. ## Procedure 1. Go to the ServiceNow Store and find the application using the filter criteria and search bar. In the list next to the **Install** button, the versions that are available to you’re displayed. 2. Select a version from the list and select **Install**. In the Review Installation Details dialog box, any dependencies installed with your application are listed. 3. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies. 4. If demo data is available and you want to install it, select the **Load demo data** check box. Demo data comprises sample records that describe application features for common use cases. Load demo data when you first install the application on a development or test instance. 5. Select **Install**. ## What to do next Allow RCAs After you install Mentoring you might encounter Restricted Caller Access \(RCA\) approval messages requesting an update in the access request. Allow the following RCAs: - Target Human Resources Core - Target Journey Accelerator - Target Journey Designer Dependencies The Mentoring application depends on other applications such as Career Conversations and Employee Profile.