---
title: Work on an incident pattern record
description: Understand the fields and related lists of the incident pattern record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/now-assist-for-health-and-safety/hs-work-on-incident-pattern-record.html
release: australia
product: Now Assist for Health and Safety
classification: now-assist-for-health-and-safety
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Incident pattern analysis, Use generative AI skills, ServiceNow Otto for Health and Safety, Health and Safety, Employee Service Management]
---

# Work on an incident pattern record

Understand the fields and related lists of the incident pattern record.

## Before you begin

Role required: sn\_ohs\_im.manager and sn\_ohs\_im.agent

## Procedure

1.  Navigate to **Workspace** > **Health and Safety Workspace**.

2.  Select the **Incident pattern** tab.

3.  Scroll to the **Patterns by urgency** card.

4.  From the list of pattern record, select a pattern record to review.

5.  On the incident pattern record, view the related lists to review and analyze the pattern.

    1.  Review the **Details** tab to analyze factors such as, urgency, confidence score, and the AI generated pattern summary.

        For more information on the fields of the **Details** tab, see [Incident pattern form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/hs-incident-pattern-record-details-tab.md).

    2.  Create actions in the **Health and safety actions** tab based on the analysis.

        For more information, see [Health and Safety action form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-core/hs-action-form.md).

    3.  Review the **Related incidents** tab for the list of safety incidents that form the pattern.

    4.  Review the **Similar patterns** tab for any similar patterns that are detected.

        The similar patterns are auto-generated.


**Parent Topic:**[Incident pattern analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/hs-incident-pattern-analysis.md)