--- title: View employee summary reports description: View the Employee Summary Virtual Agent topic in Employee Center to access employee contribution summaries, view consolidated profiles, and track employee progress. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/now-assist-for-hrsd/employee-summary-lh.html release: australia product: Now Assist for HRSD classification: now-assist-for-hrsd topic_type: task last_updated: "2026-03-12" reading_time_minutes: 4 breadcrumb: [Use generative AI skills, ServiceNow Otto for HR Service Delivery \(HRSD\), HR Service Delivery, Employee Service Management] --- # View employee summary reports View the Employee Summary Virtual Agent topic in Employee Center to access employee contribution summaries, view consolidated profiles, and track employee progress. ## Before you begin You must have one of the following plugins to view this topic: - Manager Hub \(sn\_mh\) - Leader Hub \(sn\_egd\_lh\) Role required: sn\_egd\_lh.leader or sn\_mh.manager\_hub\_user ## Procedure 1. Navigate to **All** > **Self-Service** > **Employee Center**. 2. Select the Open chat window icon \(\[Omitted image "chat\_icon.png"\] Alt text: Open chat window\). 3. Enter `Employee Summary`. 4. Select the employee that you want to view the summary for. **Note:** You can view summaries only for your direct and indirect reports. 5. Select a start and end date from the calendar. \[Omitted image "emp-sum-3.png"\] Alt text: Start and end date calendar **Note:** The duration between the start and end dates must not exceed one year. 6. Select **Make changes** if you want to make changes, otherwise select **Looks good**. ## Result The Employee summary report is available to review. You can enter follow-up questions, or close the chat. \[Omitted image "emp-sum-4.png"\] Alt text: Employee Summary report **Parent Topic:**[Use ServiceNow Otto for HR Service Delivery \(HRSD\) in Agent Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-hrsd/use-now-assist-hr.md) **Related topics** [Summarize a chat conversation using ServiceNow Otto for HR Service Delivery \(HRSD\)]() [Summarize a Sidebar discussion by using ServiceNow Otto for HRSD]() [Generate a chat reply recommendation by using ServiceNow Otto for HRSD]() [Generate a knowledge article from HR Agent Workspace with ServiceNow Otto for HRSD]() [Generate a knowledge article from multiple cases]() [Generate an email reply recommendation using ServiceNow Otto for HRSD]() [Summarize an HR case using ServiceNow Otto for HRSD]() [Summarize an ER case interview using ServiceNow Otto for HRSD]() [Summarize an ER case using ServiceNow Otto for HRSD]() [Generate resolution notes using ServiceNow Otto for HRSD]() [Summarize actions while transferring an HR case]() [Use Knowledge Graph in ServiceNow Otto for HRSD]() [Use ServiceNow Otto for HRSD – Galileo Inside to answer HR-related questions]() [Use the ServiceNow Otto panel in HR Agent Workspace]() [Submit an HR request with Gen AI Virtual Agent]() [ServiceNow Otto for HR Service Delivery \(HRSD\) integration with Enterprise Service Management Integrations Framework]() [Generate activity responses for HR cases]() [Analyze sentiments in ServiceNow Otto for HR Service Delivery \(HRSD\)]()