---
title: Enable the ServiceNow Otto panel
description: Enable ServiceNow Otto panel to activate conversational capabilities, map user intents to workflows, and link agents to relevant knowledge graphs for reservations, connectors, and utilization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/now-assist-for-wsd/enable-now-assist-panel.html
release: australia
product: Now Assist for WSD
classification: now-assist-for-wsd
topic_type: task
last_updated: "2025-10-06"
reading_time_minutes: 1
breadcrumb: [Configure, ServiceNow Otto for Workplace Service Delivery \(WSD\), Workplace Service Delivery, Employee Service Management]
---

# Enable the ServiceNow Otto panel

Enable ServiceNow Otto panel to activate conversational capabilities, map user intents to workflows, and link agents to relevant knowledge graphs for reservations, connectors, and utilization.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **AI Agent Studio** > **Overview**.

2.  Select the Overview tab.

3.  Select Workplace Advisor QnA Agentic workflow.

4.  On the form, navigate to Select channels and status.

5.  In the Engage via the ServiceNow Otto® panel section, make sure the **Display** toggle is turned on.

6.  Select **Save and test**.