---
title: Using ServiceNow Otto for WSD
description: Using ServiceNow Otto for Workplace Service Delivery \(WSD\) for creating a reservation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/now-assist-for-wsd/now-assist-wsd-using.html
release: australia
product: Now Assist for WSD
classification: now-assist-for-wsd
topic_type: concept
last_updated: "2026-07-28"
reading_time_minutes: 1
breadcrumb: [ServiceNow Otto for Workplace Service Delivery \(WSD\), Workplace Service Delivery, Employee Service Management]
---

# Using ServiceNow Otto for WSD

Using ServiceNow Otto for Workplace Service Delivery \(WSD\) for creating a reservation.

## Overview of ServiceNow Otto for WSD

ServiceNow Otto for Workplace Service Delivery \(WSD\) enhances your ServiceNow® Workplace Services experience with generative AI capabilities. Enhance the employee experience by using a generative experience to interact with your physical workspace.

It allows employees the following:

-   Reserving a space for meeting
-   Adding co-workers to a reservation
-   Adding visitors or guests to a reservation
-   Adding a Zoom meeting link for remote joining
-   Ordering and adding catering services