---
title: Workplace Service Portal
description: The Workplace Service Portal is a self-service portal for employees, delivering workplace services from a central location. Employees can make reservations, view knowledge base articles, submit and review requests, and get help using virtual agent chat support.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/safe-workplace/workplace-services-portal-hr.html
release: australia
product: Safe Workplace
classification: safe-workplace
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Workplace Core, Safe Workplace, Health and Safety, Employee Service Management]
---

# Workplace Service Portal

The Workplace Service Portal is a self-service portal for employees, delivering workplace services from a central location. Employees can make reservations, view knowledge base articles, submit and review requests, and get help using virtual agent chat support.

**Note:**

In Workplace Core version 2.19.0 and above, the navigation path for Workplace Services Portal is not available in the application search context menu **All** > **Workplace Core**. The Workplace Services Portal is currently being deprecated. You can access the Workplace Services Portal from the Employee Center portal home page **All** > **Self-Service** > **Employee Center** > **Workplace Services**.

From the Workplace Service Portal, you can do the following:

-   Open the Reservation portal and make reservations for meeting rooms, desks, or any other reservable workplace items.
-   Register visitors in advance and customize their visit. You can register a guest or an off-site colleague for either a short duration or a complete day.
-   View and search through top-rated knowledge base articles to find information. As you type, the search field displays suggestions based on keywords.
-   View your requests and approvals \(if you are an approver\).
-   Submit requests for general inquiry, registering visitors, shift-based reservations, and other requests.
-   Chat with a virtual agent to submit requests and view submitted requests.
-   Raise a general help request by selecting from a list of service catalog items.