---
title: Creating a role group through the Skills Workspace
description: Add a new role group in the Skills Workspace to create a category of roles in your organization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/talent-development-core/create-new-role-group.html
release: australia
product: Talent Development Core
classification: talent-development-core
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Working with job architecture, Skills Workspace, Exploring Skills Foundation, Skills Foundation, Growth Experiences, HR Service Delivery, Employee Service Management]
---

# Creating a role group through the Skills Workspace

Add a new role group in the Skills Workspace to create a category of roles in your organization.

## About this task

After each step, select **Save and continue** to move to the next step.

## Before you begin

Role required: sn\_skills\_int.job\_arch\_admin

## Procedure

1.  Navigate to **All** > **Skills Workspace**.

2.  Select the Lists icon \(\[Omitted image "icon-list.png"\] Alt text: Lists icon\).

3.  Go to **Job architecture** > **Role groups**.

4.  Select **New**.

5.  Either create your role group manually or by copying data from an existing group.

<table id="choicetable_at3_cbk_s1c"><thead><tr><th align="left" id="d412410e127">

Method

</th><th align="left" id="d412410e130">

Actions

</th></tr></thead><tbody><tr><td id="d412410e136">

**Manually**

</td><td>

1.  Select **New**.
2.  Enter the details for the role group: the **Name**, **Description**, and **Job family**.
3.  Select **Save and continue**.


</td></tr><tr><td id="d412410e172">

**Copy the data from an existing role group**

</td><td>

1.  Select **From an existing role group**.
2.  Select the role group from the **Select role group** pop-up list.
3.  Enter the details for the role group: the **Name**, **Description**, and **Job family**.
4.  Select **Save and continue**.


</td></tr></tbody>
</table>6.  For the Add Role levels page, provide a job profile name, title, and job level for each role level in the role group

    Role levels enable you to create a hierarchical structure to classify roles based on skills and proficiencies in your organization.

7.  Add more levels by selecting **Add level**.

8.  Add relevant skills for the roles within this group.

    Skills ensure alignment between required and desirable capabilities.

    1.  Select a skill name from the **Skill** drop-down list.

    2.  Determine the skill relevance by selecting **High**, **Medium**, or **Low** from the **Skill relevance** drop-down list.

    3.  If the skill is required, select the **Required** check box.

    4.  To add more skills, select **Add skills** and provide details about the skill.

9.  Add related role groups to enhance career progression and provide employee aspiration suggestions for this role group.

    1.  Select a role group in the **Role group** field.

    2.  Determine the type of relationship between the role groups by selecting a value in the **Relationship type** field.

        -   Bidirectional \(between role groups\)
        -   Unidirectional \(from newly created role group\)
        -   Unidirectional \(to newly created role group\)
    3.  Add more role groups either by selecting the role group directly or from suggested role groups.

        -   To add a role group directly, select **Add group** and provide details about the role group.
        -   To add a role group from suggestions, select the Recommendations icon \(\[Omitted image "skills-recommendations-icon.png"\] Alt text: Recommendations icon\) and select **Add** on the role group.
10. Select **Submit**.

    **Note:** A new role group is created with all the data.


## Result

The new role group is opened in form view starting with the Skills matrix. You can see all the skills and role levels related to the role group. You can add more skills to the role group after it is created if necessary. For more information, see [Add more skills to a role group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/talent-development-core/adding-skills-with-skills-matrix.md).

**Parent Topic:**[Working with job architecture](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/talent-development-core/job-architecture-working.md)

**Related topics**  


[Add more skills to a role group]()

[Edit skills and proficiencies in the Skills Matrix]()

[Create related role groups]()