---
title: Activate Performance Analytics and Reporting for Universal Request
description: You can activate the Performance Analytics and Reporting for Universal Request plugin \(com.snc.universal\_request.pa\) for Universal Request if you have the admin role. If the application does NOT include demo data or it does NOT install related applications and plugins, delete or revise the following sentence:
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/universal-request-for-hr-service-delivery/activate-pa-reporting-ur.html
release: australia
product: Universal Request for HR Service Delivery
classification: universal-request-for-hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Universal Request plugins, Setting up and configuring Universal Request, Universal Request, Employee Service Management]
---

# Activate Performance Analytics and Reporting for Universal Request

You can activate the Performance Analytics and Reporting for Universal Request plugin \(com.snc.universal\_request.pa\) for Universal Request if you have the admin role.

## Before you begin

Role required: admin.

## About this task

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Find the Performance Analytics and Reporting for Universal Request plugin \(com.snc.universal\_request.pa\) using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3.  Select **Install** to start the installation process.

    **Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

    You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).


**Parent Topic:**[Universal Request plugins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-request-for-hr-service-delivery/ur-plugins.md)