---
title: Create your service for Universal Request
description: Register your service name for your service specific table and associate it with a service set \(department\) to use the Universal Request capabilities for a specific service in your organization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/universal-request-for-hr-service-delivery/ur-register-service.html
release: australia
product: Universal Request for HR Service Delivery
classification: universal-request-for-hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure service to use Universal Request, Setting up and configuring Universal Request, Universal Request, Employee Service Management]
---

# Create your service for Universal Request

Register your service name for your service specific table and associate it with a service set \(department\) to use the Universal Request capabilities for a specific service in your organization.

## Before you begin

Role required: sn\_uni\_req.ur\_admin

## About this task

Service categorizes the application according to the area of the work within the service set \(department\) in the organization.

**Note:** By default, HR cases and IT incidents are configured as services in the Universal Request application. This step can be ignored.

## Procedure

1.  Navigate to **All** > **Universal Request** > **Administration** > **Service Configuration**.

2.  Click **New** to register your service.

3.  On the form, enter the **Service Name**.

4.  Select the **Service Table** from the list of available tables.

5.  Select the **Service Set** from the list of available service sets registered for your organization.

6.  Click **Submit**.


**Parent Topic:**[Configure service to use Universal Request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-request-for-hr-service-delivery/config-service-for-ur.md)