---
title: Configure resource conversion formula
description: Configure the resource conversion formula.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workforce-optimization-for-hr/configure-reverse-conversion-wfo-hr.html
release: australia
product: Workforce Optimization for HR
classification: workforce-optimization-for-hr
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure data collection, Configure demand forecast, Configure, Workforce Optimization overview, HR Service Delivery, Employee Service Management]
---

# Configure resource conversion formula

Configure the resource conversion formula.

## Before you begin

Role required: sn\_hr\_wfo.admin

## Procedure

1.  Navigate to **All** > **Workforce Optimization for HR** > **Demand Forecast** > **Resource conversion formula**.

2.  Click **New**.

3.  On the form, fill in the fields.

<table id="table_t2w_wsr_dmc"><thead><tr><th>

Field

</th><th>

Instructions

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name for the resource forecast configuration.

</td></tr><tr><td>

Type

</td><td>

Type is set to **Resource Conversion Formula**.

</td></tr><tr><td>

Formula

</td><td>

Formula to calculate the forecasted number of agents that you need.In the Related Links section, do the following:

 -   Click **Browse Forecast Configuration**, select the forecast configuration to add to the formula and click **Add**.
-   Click the Browse Forecast Parameter, select the forecast parameter to add to the formula and click **Add**.

**Note:** **FC** refers to Forecast Configuration and **FP** refers to Forecast Parameter.

</td></tr></tbody>
</table>4.  Click **Submit**.


**Parent Topic:**[Configure data collection for Demand Forecast](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/configure-data-collection-df-wfo-hr.md)