---
title: Access external courses on Workforce Optimization for HR
description: Add courses from external sources such as Udemy, Pluralsight, or Cornerstone to enable your users to gain skills from external content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workforce-optimization-for-hr/external-coruses-integration-wfo-hr.html
release: australia
product: Workforce Optimization for HR
classification: workforce-optimization-for-hr
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Learning in Workforce Optimization for HR, Coaching in Workforce Optimization for HR, Using Workforce Optimization for HR, Workforce Optimization overview, HR Service Delivery, Employee Service Management]
---

# Access external courses on Workforce Optimization for HR

Add courses from external sources such as Udemy, Pluralsight, or Cornerstone to enable your users to gain skills from external content.

## Before you begin

Role required: sn\_hr\_wfo.admin

## Procedure

1.  Navigate to **All** > **Workforce Optimization for HR** > **Manager Workspace**.

2.  Click the coaching icon.

3.  Click the **Learning** tab.

4.  Go to **Learning Courses** > **External Courses**.

    You can search courses based on keywords using the **Search courses** field or narrow down the display of the courses based on skills using the **Filter courses by skill** field.

5.  Select a course.

6.  Click **Go to course**.

    You can review and learn the external course.


-   **[Assign a course item to agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/assign-learning-course-wfo-hr.md)**  
Assign a course item to one or more agents and add a due date for them to complete the course.

**Parent Topic:**[Learning in Workforce Optimization for HR](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/learning-wfo-hr.md)