---
title: Configure Scheduling for Workforce Optimization for HR
description: Manage events the team calendar. Create schedule plans, shift plans, event categories, and event types.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workforce-optimization-for-hr/setup-scheduling-wfo-hr.html
release: australia
product: Workforce Optimization for HR
classification: workforce-optimization-for-hr
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, Workforce Optimization overview, HR Service Delivery, Employee Service Management]
---

# Configure Scheduling for Workforce Optimization for HR

Manage events the team calendar. Create schedule plans, shift plans, event categories, and event types.

-   **[Configure event categories](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/configure-event-categories-wfo-hr.md)**  
Add event categories and create or update field configurations for events in the Manager workspace.
-   **[Create event types](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/create-event-types-wfo-hr.md)**  
Create multiple events and add them to the team calendar.
-   **[Configure schedule adherence properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/configure-scheduling-adherence-wfo-hr.md)**  
Configure schedule adherence properties to calculate the adherence to improve the operational efficiency of your organization.
-   **[Modify schedule adherence and conformance formulas by using extension points](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/modify-schedule-adherence-wfo-hr.md)**  
Configure and tweak the schedule adherence and conformance formulas using scripted extension points to customize them for your organization.
-   **[Event type extension points in Workforce Optimization for HR](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/eventy-type-extension-points-wfo-hr.md)**  
Use extension points to call scripts for event categories such as meeting, time off, or work time.

**Parent Topic:**[Configuring Workforce Optimization for HR](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workforce-optimization-for-hr/configure-wfo-hr.md)

**Related topics**  


[Activate Workforce Optimization for HR]()

[Workforce Optimization for HR Domain Separation]()

[Configure Teams in Workforce Optimization for HR]()

[Configure Coaching in Workforce Optimization for HR]()

[Setting up Demand Forecast in Workforce Optimization for HR]()