---
title: Create a child task
description: Add child tasks to a workplace case when needed. The application enables you to create a child task instantly from the case details page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-agent-for-mobile/create-a-child-task-agentmobile.html
release: australia
product: Workplace Agent for mobile
classification: workplace-agent-for-mobile
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Use, Workplace Agent for mobile, Workplace Service Delivery, Employee Service Management]
---

# Create a child task

Add child tasks to a workplace case when needed. The application enables you to create a child task instantly from the case details page.

## Before you begin

Verify that you have installed the required plugins.

Role required: sn\_wsd\_case.workplace\_agent

## Procedure

1.  Log in to Agent Workplace Service for Mobile application.

    The launch screen opens with your **Work view**.

2.  On the **Work view** page, go to any one of the following sections to open the case to which you want to add a child task.

    -   My work overview
    -   My work
    -   Group work
    -   Unassigned work
3.  Select the case.

    The case details page of the selected case opens separately.

4.  Select the \[Omitted image "actions.png"\] Alt text: icon on the top right of the header.

5.  Select **Create task**.

6.  On the form, fill in the fields.

    On the form, the **Parent case** field is automatically set with the case number of the case to which you are adding this child task.

    **Note:** You can also create a task by quick action without connecting to any parent case from the **Work view** page in the Workplace Agent for mobile application.

    |Field|Description|
    |-----|-----------|
    |Workplace task type|Set the type of task|
    |Short description|Enter a short description about the task.|
    |Description|Enter a detailed description about the task.|
    |Workplace location|Select the location for which you’re creating the task.|
    |Workplace service item|Select the workplace item if the task is associated with a workplace service item.|
    |Product model|Select the product model.|
    |Asset|Select the asset type.|
    |Priority|Set the priority of the task.|
    |State|Set the state of the task.|
    |Expected start|Enter the expected start date.|
    |Due date|Enter the due date.|
    |Cost|Enter the cost for the task.|
    |Vendor|Select the suitable vendor.|
    |Assignment group|Select the assignment group to which the task belongs.|
    |Assigned to|Select the user agent to whom you want to assign the task.|
    |State|Set the state of the task.|
    |Parent case|Task is created for the parent case|
    |Sign template|Select a signing template.|
    |Add attachment|Add attachment related to the task.|

7.  Select **Submit**.


## Result

The child task is created. After creation, the child task details are displayed in a separate page. For more information about actions that you can perform on a task, refer to [Edit or view a child task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-agent-for-mobile/edit-or-view-a-child-task-agentmobile.md).

**Parent Topic:**[Use Workplace Agent for mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-agent-for-mobile/use-workplace-agent-mobile.md)

**Related topics**  


[Manage workplace cases and tasks]()

[Edit or view case details on the Workplace Agent for mobile app]()

[Print workplace cases]()

[Print workplace tasks]()

[Create a workplace case on behalf of an employee through Workplace Agent for mobile]()

[Edit or view a child task]()

[Offline mode]()