---
title: Create a workplace case on behalf of an employee through Workplace Agent for mobile
description: Create workplace cases on behalf of an employee in the Workplace Agent for mobile work view page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-agent-for-mobile/create-agentcase-mobile.html
release: australia
product: Workplace Agent for mobile
classification: workplace-agent-for-mobile
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Workplace Agent for mobile, Workplace Service Delivery, Employee Service Management]
---

# Create a workplace case on behalf of an employee through Workplace Agent for mobile

Create workplace cases on behalf of an employee in the Workplace Agent for mobile work view page.

## Before you begin

Verify that you have installed the required plugins.

Role required: sn\_wsd\_case.workplace\_agent

## Procedure

1.  Log in to Workplace Agent for mobile application.

2.  On the **Work view** page, click the quick action option on the top corner of the header.

3.  Tap **Create a case**.

4.  On the **Create a case** page, select any option.

5.  On the form, fill in all the required details.

6.  Tap **Submit**.


**Parent Topic:**[Use Workplace Agent for mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-agent-for-mobile/use-workplace-agent-mobile.md)

**Related topics**  


[Manage workplace cases and tasks]()

[Edit or view case details on the Workplace Agent for mobile app]()

[Print workplace cases]()

[Print workplace tasks]()

[Create a child task]()

[Edit or view a child task]()

[Offline mode]()