---
title: Configure Google as calendar provider
description: Configure Google as calendar provider to start synchronizing reservation. Link it to the connection and credential alias and configure rooms to start synchronizing.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-calendar-synchronization/configure-google-as-calendar-provider.html
release: australia
product: Workplace Calendar Synchronization
classification: workplace-calendar-synchronization
topic_type: task
last_updated: "2026-03-23"
reading_time_minutes: 3
breadcrumb: [Google Calendar - Calendar synchronization, Setup Workplace Calendar Synchronization, Configure, Workplace Calendar Synchronization, Workplace Service Delivery, Employee Service Management]
---

# Configure Google as calendar provider

Configure Google as calendar provider to start synchronizing reservation. Link it to the connection and credential alias and configure rooms to start synchronizing.

## Before you begin

Ensure the following:

-   You have created the connection and credential alias. If not, do one of the following:
    -   Configure the default connection and credential alias. Refer to [Create a Connection and credential record for Google](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-calendar-synchronization/create-connection-configuration-with-google.md).
    -   Create your own connection and credential alias if you do not want to use the default alias. Refer to .
-   Application scope is set to **Google Calendar Spoke**. If it is not set, complete the following:
    1.  Select the Application scope icon \(\[Omitted image "application-scope-globe-icon.png"\] Alt text: Application scope icon.\) your Employee Center homepage.
    2.  In the drop- down, select **Application scope**.
    3.  In the filter navigator, search and select **Google Calendar Spoke**.
    4.  Refresh the page.

**Note:** For calendars to synchronize successfully, you must have an email address that matches that of the provider.

Role required: admin

## About this task

Configure Google Calendar as a calendar provider. If you want to use your own alias, enable the **Override alias** option and specify the alias.

## Procedure

1.  Navigate to **All** > **Workplace Calendar Synchronization** > **Configuration** > **Calendar Providers**.

2.  Select **New**.

3.  On the form, fill in the fields.

<table id="table_o1q_frp_5nb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name of the calendar service. For example, Google Calendar.

</td></tr><tr><td>

Description

</td><td>

Description of the calendar service.

</td></tr><tr><td>

Active

</td><td>

Option to activate the calendar provider.

</td></tr><tr><td>

Calendar processor

</td><td>

Calendar processor for the synchronization. Select **Google Calendar** from **Provider Configuration**.

</td></tr><tr><td>

Override alias?

</td><td>

Option to enable selection of a Connection and credential alias from **Provider Configuration**. Select this option if you want to use your own connection and credential alias only. If the option is not selected, the default connection and credential alias, **Google\_Calendar** is used.

</td></tr><tr><td>

Connection &amp; credential alias

</td><td>

Select the Connection and credentials alias that you created on your own from **Provider Configuration**. This option appears only if you have selected the **Override alias?** option. If an alias is not specified, then the default connection and credential alias is used.

</td></tr><tr><td>

Page size

</td><td>

Page size of the calendar items.

</td></tr><tr><td>

Sync batch size

</td><td>

Size of batches during a synchronization. This field is automatically set to **500**, which means a sync batch handles 500 items at a time. If there are more than 500 items, the rest is displayed in the next sync batch.

</td></tr><tr><td>

Sync batch interval

</td><td>

Time interval between sync batches. This field is automatically set to **60** seconds.

</td></tr><tr><td>

Sync start date time

</td><td>

The start date and time of the synchronization. The sync generates information from this date.**Important:** The past sync duration must not exceed 1825 days.

</td></tr><tr><td>

Sync end date time

</td><td>

End date and time of the synchronization. The sync generates information until this date. The recommended setting is at least 5 years from the **Sync start date time**.**Important:** The past sync duration must not exceed 1825 days.

</td></tr><tr><td>

Sync past reservations

</td><td>

Select the option to synchronize all the past reservations from the specified **Sync start date time** to the **Sync end date time**.

</td></tr></tbody>
</table>4.  Select **Submit**.


## Result

Google Calendar is configured as calendar provider.

## What to do next

-   Set the scheduled job, **WSDRS Sync Calendar items** to **True**. The scheduled job is set to **False** by default and it must be enabled to start synchronizing. You can set the scheduled job time as you want. At any time, you can also manually execute it.
-   If you enabled the **Sync past reservations** field, you must perform the following actions:

    1.  Scroll down to Reservable Sync Configurations related list
    2.  In the **Location** column, select location.
    3.  On the Location form, select **Sync Location**.
    Perform Step 2 and Step 3 on all the Reservable sync config records.

-   [Add multiple Reservable Sync Configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-calendar-synchronization/add-reservable-sync-config.md)