--- title: Create a normal mode connection for Microsoft Exchange On-Premises description: Configure a normal mode connection between the Microsoft Exchange On-Premises and ServiceNow. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-calendar-synchronization/create-a-normal-mode-connection-with-exchange-onprem.html release: australia product: Workplace Calendar Synchronization classification: workplace-calendar-synchronization topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Microsoft Exchange On-Premises - Calendar synchronization, Setup Workplace Calendar Synchronization, Configure, Workplace Calendar Synchronization, Workplace Service Delivery, Employee Service Management] --- # Create a normal mode connection for Microsoft Exchange On-Premises Configure a normal mode connection between the Microsoft Exchange On-Premises and ServiceNow.